Please choose a category to view our Frequently Asked Questions
All photos you submit must be a minimum of 150KB and a maximum of 10MB. The profile photo is designed to use a landscape image (horizontal orientation, I.E. 700x560) and will not allow for the full image to be displayed if you are trying to use a portrait (vertical) image instead. If your problem persists, you may try uploading from a different device and/or browser.
We recommend trying to vote again from a different device or browser, as this will often fix most issues. Another possibility could be that it has not been a full 24 hours since your last vote. If you continue to experience difficulties, please contact our Support Team and we will be happy to help.
Look for your profile link in any of our official Competition emails. You can easily copy and share the link with anyone you’d like.
If you do not have a Facebook account, you can use the "Verification by Card" process. Voters must have a Facebook or a valid card to place Free Daily Votes. We use these methods of verification to reduce fraudulent voting from bots and automated voting software.
You can use your Free Daily Vote once every 24 hours and you can cast "PAWS Votes" for your favorite Competitor at any time.
There will always be a slight delay from the time you change your profile photo to the time your photo is updated for Facebook sharing. We recommend minimizing the number of times you update your profile photo to prevent this delay.
Voting for America’s Favorite Pet - Animal Kingdom™ opens on 08/22/2022, and voting will close on 10/27/2022. There are multiple rounds in the Competition, and you can find detailed information on the Competition schedule in the Rules.
We have a strict “no refund” policy which Voters agree to when they make a purchase. Since winners are decided based upon votes the public casts, we do not issue refunds once a vote has been fully processed in our system. As a Voter, you are responsible for understanding this upon casting votes for any pets competing in the America’s Favorite Pet - Animal Kingdom™ Competition.
Each pet is randomly assigned a Group at the beginning of the Competition. There are multiple Rounds in the Competition, and you’re only competing against the other pets within your Group during each Round. We make every effort to ensure that Groups contain an equal number of pets throughout the Competition.
No. As a Competitor, you are only allowed to receive votes. Per the Rules, Competitors are not permitted to cast votes for themselves within the Competition.
No. We will never contact Competitors directly via social media DMs. There are copycat/fraudulent accounts that exist and may offer services aimed at selling you fake votes or promotions within the Competition. Do not engage with or provide any personal information to these accounts and report them as spam.
No. Our system is designed to detect these services and the fraudulent votes will not count towards a pet's vote total. For more information regarding automated voting services please review the Competition Rules.
The America’s Favorite Pet - Animal Kingdom™ Competition is an online competition for pets. The winner will be chosen through public voting to receive $10,000 and be featured in a 2-page spread in In Touch Magazine.
No. The America’s Favorite Pet - Animal Kingdom™ Competition is operated by America’s Favorite Pet, LLC, which has secured a 2-page advertorial in In Touch Weekly that will feature the Competition winner.
PAWS is a 501(c)3 organization that helps cats, dogs, and wild animals go home and thrive – whether the home is the family room or the forest. They do this by rehabilitating orphaned and injured wildlife, sheltering and adopting homeless cats and dogs, and educating the community to inspire compassionate action for animals.
No. America’s Favorite Pet - Animal Kingdom™ Competition is operated by America’s Favorite Pet, LLC. Our company operates the Competition as a cause-marketing campaign that allows us to donate 25% of net proceeds to PAWS.
A minimum of 25% of the net proceeds that America’s Favorite Pet, LLC generates from votes purchased during the Competition will be donated to PAWS.
To date, America's Favorite Pet has funded the rescue and rehabilitation of over 5,300 animals by helping PAWS expand their wildlife rehab programs. We remain a faithful advocate for PAWS and are always looking for ways to grow and support this rescue mission.
Animal Kingdom is a new branch of America’s Favorite Pet that is open to all species. America’s Favorite Pet is our legacy dog & cat competition, and will continue to run each spring.
If you were unable to find the answer you were looking for, please reach out to our Support Team.